From being an emerging trend, Mobile banking has now become a part of the syllabus at business schools. Such is the scope of development that banks have begun to look at the Mobile banking app as an interaction\/transaction point as well as a USP.
\nRunning into billions of dollars, Mobile Banking transactions are making their way into the headlines of financial news. Mobile Banking is seen as a digital replacement of \u2018being at the bank\u2019 next only to online applications. It is a platform that accelerates the transactions between the Banks and the customers.
\nActing as a cost benefit initiative, Mobile Banking is being preferred by banks to stay relevant to the customers, increase transaction value and integrate peripheral services. For the customers, Mobile Banking is a great way to avoid travel\/waiting in queues while having the freedom to make transactions on the go along with the ability to keep track of the account information.
\nWe all know that an application connects an enormous population of stakeholders and enables transactions. In the context of Mobile banking, the features include fund transfer, recharge, bill payments etc.
\nLooking at the increasing number of transactions with handheld devices and an increasing number of features in the applications, it comes as no surprise that a single defect could initiate a ripple effect in the application ecosystem. This makes Software Testing an important component of the Go to Market strategy.
\nFrom a business perspective, testing a Mobile Banking initiative is a gigantic challenge as well as a critical commitment for an organization.<\/p>\n
Why? Because of the number of risks involved.<\/strong><\/p>\n Security Testing \u2013<\/strong> Any mobile device can be used to penetrate or breach the security. Inherent vulnerabilities have to be discovered and authentication has to be tested for flaws.<\/p>\n Compatibility Testing \u2013<\/strong> To capture the market and ensure wider coverage, the app has to offer consistent UI across leading devices<\/p>\n Performance Testing \u2013<\/strong> Since mobile broadens the probability of concurrent traffic, the performance has to be strengthened with greater testing Analytics –<\/strong> The app\u2019s ability to capture and consolidate analytics has to be assessed for flaws<\/p>\n
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\nInterruption Testing \u2013<\/strong> The application\u2019s cache, response after an interruption by a call or an sms has to be verified
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\nNetwork Carrier Testing \u2013<\/strong> How does the application respond in varying bandwidths<\/p>\n