{"id":14555,"date":"2020-04-01T19:06:29","date_gmt":"2020-04-01T13:36:29","guid":{"rendered":"https:\/\/coforge.site\/cigniti\/blog\/?p=14555"},"modified":"2021-01-06T19:01:15","modified_gmt":"2021-01-06T13:31:15","slug":"business-continuity-amid-coronavirus-outbreak","status":"publish","type":"post","link":"https:\/\/coforge.site\/cigniti\/blog\/business-continuity-amid-coronavirus-outbreak\/","title":{"rendered":"Assuring business continuity and faster resilience in unprecedented times"},"content":{"rendered":"

“CIOs should apply an agile approach in executing the\u00a0<\/span><\/i><\/b>initiatives, \u2026<\/span><\/i><\/b>\u00a0enabling the alignment between business and IT and ensuring delivery speed and quality. In crises such as the COVID-19 outbreak, agility, speed and quality are crucial for enabling the continuity of operations.\u201d – Daniel Sun,\u00a0<\/span><\/i><\/b>R<\/span><\/i><\/b>esearch\u00a0<\/span><\/i><\/b>V<\/span><\/i><\/b>ice\u00a0<\/span><\/i><\/b>P<\/span><\/i><\/b>resident at Gartner<\/span><\/i><\/b>\u00a0<\/span><\/p>\n

The world is fighting an unanticipated\u00a0<\/span>enemy<\/span>\u00a0<\/span>in<\/span>\u00a0an unprecedented\u00a0<\/span>war<\/span>. An enemy<\/span>\u00a0that is<\/span>\u00a0only a few\u00a0<\/span>microns<\/span>\u00a0in size, but humongou<\/span>s in\u00a0<\/span>the\u00a0<\/span>impact that it is causing<\/span>.<\/span>\u00a0<\/span>This war\u00a0<\/span>may<\/span>\u00a0<\/span>leave a lasting impression<\/span>,\u00a0<\/span>and even introduc<\/span>e<\/span>\u00a0and<\/span>\u00a0reinforc<\/span>e<\/span>\u00a0a new normal.\u00a0<\/span>These are\u00a0<\/span>testing<\/span>\u00a0<\/span>times, when the healthcare institutions are holding up the front while the global economy is plummeting and\u00a0<\/span>every industry\u00a0<\/span>is facing disruption.\u00a0<\/span>These are times when we<\/span>\u00a0must<\/span>\u00a0<\/span>stand together<\/span>\u00a0in solidarity<\/span>\u00a0to face the pandemic and the global crisis\u00a0<\/span>brought upon us due to\u00a0<\/span>the COVID-19 outbreak<\/span>.<\/span>\u00a0<\/span><\/p>\n

We, as a company,\u00a0<\/span>abide to and\u00a0<\/span>support the measures being taken by the governments across the world to contain the contagion.\u00a0<\/span>W<\/span>hile w<\/span>e\u00a0<\/span>realize the utmost importance\u00a0<\/span>of health<\/span>\u00a0and safety at this critical juncture<\/span>,<\/span>\u00a0we also understand that your business must continue in these tough times<\/span>.<\/span>\u00a0<\/span>As<\/span>\u00a0a\u00a0<\/span>majority of<\/span>\u00a0our workforce as well as our clients start working from their homes, we\u00a0<\/span>are enforcing\u00a0<\/span>measures<\/span>\u00a0<\/span>to ensure that our service delivery capabilities do not get affected<\/span>.<\/span>\u00a0<\/span>We\u00a0<\/span>are constantly w<\/span>orking to develop the infrastructure and strategies required in the present situation<\/span>\u00a0and\u00a0<\/span>will continue to evolve and adapt our strateg<\/span>ies<\/span>\u00a0as per the changing needs and environment<\/span>\u00a0of the uncertain future<\/span>.<\/span>\u00a0<\/span><\/p>\n

We are supporting organizations across the industries to serve their custo<\/span>mers with utmost efficiency, even in the present situation.\u00a0<\/span>We are listing<\/span>\u00a0some of the measures that Cigniti is\u00a0<\/span>taking<\/span>\u00a0to\u00a0<\/span>help your efforts for your\u00a0<\/span>organization<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Enabling zero-touch technology<\/strong><\/h3>\n

Social distancing has become\u00a0<\/span>the<\/span>\u00a0key strategy in preventing the spread of\u00a0<\/span>the\u00a0<\/span>Corona Virus. People are becoming conscious of what they are touching and coming in contact\u00a0<\/span>with<\/span>. As COVID-19 transmits from human-to-human, it is logical to eliminate as much human interaction as possible. Zero-touch technologies such as contactless payments and RFID scanning can\u00a0<\/span>be<\/span>\u00a0significant in controlling the \u2018touch-required\u2019 activities<\/span>\u00a0across<\/span>\u00a0<\/span>Retail and\u00a0<\/span>Supply Chain & Logistics\u00a0<\/span>sectors<\/span>.<\/span>\u00a0<\/span><\/p>\n

Embedding retail products with RFID will allow<\/span>\u00a0their<\/span>\u00a0<\/span>automatic scanning at the P<\/span>ont-of-Sale (<\/span>POS<\/span>)<\/span>\u00a0counter<\/span>s<\/span>\u00a0without needing the billing clerk to touch any of them. Contactless payment technology can\u00a0<\/span>facilitate faster checkouts without the card changing hands between the customer and the cashier. In\u00a0<\/span>the\u00a0<\/span>Supply Chain & Logistics industry, RFID-embedded trucks can be tracked in real-time when they come in close proximity to the sensors. This eliminates the\u00a0<\/span>need of mandatory, but\u00a0<\/span>possibly-contagious<\/span>,<\/span>\u00a0paperwork that is required whenever a truck or goods carrier passes a terminal.<\/span>\u00a0<\/span>The possibility of contracting the virus by touching is one of the major reasons\u00a0<\/span>for<\/span>\u00a0panic among the global community. Zero-touch\/No-touch technology can help avoid this.\u00a0<\/span>\u00a0<\/span><\/p>\n

At Cigniti, w<\/span>e are testing software and applications that are built on the premise of\u00a0<\/span>\u2018no-touch\u2019, thereby,\u00a0<\/span>assuring quality of<\/span>\u00a0zero-touch technology\u00a0<\/span>and application<\/span>s<\/span>\u00a0<\/span>for\u00a0<\/span>a wide range of\u00a0<\/span>industries\u00a0<\/span>such as<\/span>\u00a0Retail, Supply Chain, Logistics, & others.\u00a0<\/span>We engineer the quality of these applications so that they are reliable, robust<\/span>,<\/span>\u00a0and secure.\u00a0<\/span>If this is of interest to you, we urge you to reach out to us.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Healthcare & Life Sciences \u2013\u00a0supporting the frontline<\/strong><\/h3>\n

C<\/span>oronavirus has affected over\u00a0<\/span>7<\/span>00,000<\/span>\u00a0<\/span>people directly, and\u00a0<\/span>most of the global population indirectly<\/span>.\u00a0<\/span>\u00a0Due to the pandemic, there has been a sudden surge in the demands for healthcare equipment, medicines, and<\/span>\u00a0such other supplies. Hospi<\/span>tals and telemedicine companies are getting overwhelmed\u00a0<\/span>with the\u00a0<\/span>growing\u00a0<\/span>demand\u00a0<\/span>for<\/span>\u00a0<\/span>medical devices, diagnostic equipment<\/span>,<\/span>\u00a0and more\u00a0<\/span>while struggling to serve the increased\u00a0<\/span>numbers<\/span>\u00a0of patients and<\/span>\u00a0volumes of<\/span>\u00a0calls. There\u00a0<\/span>also<\/span>\u00a0<\/span>have been reports<\/span>\u00a0<\/span>of<\/span>\u00a0<\/span>several telehealth platforms\u00a0<\/span>crashing under the weight of huge volumes of\u00a0<\/span>patient influx<\/span>.<\/span>\u00a0<\/span><\/p>\n

With Healthcare,\u00a0<\/span>P<\/span>h<\/span>arma<\/span>,<\/span>\u00a0and Medical devices being few of the top industries\u00a0<\/span>that\u00a0<\/span>we have been working with since last\u00a0<\/span>8<\/span>\u00a0years, we have focused on how we can augment our team\u2019s capabilities\u00a0<\/span>to serve<\/span>\u00a0these industry domains<\/span>\u00a0in such times<\/span>. We<\/span>\u00a0have modified our operational strategy in response to\u00a0<\/span>the\u00a0<\/span>COVID-19\u00a0<\/span>outbreak<\/span>\u00a0<\/span>for keeping our\u00a0<\/span>employees<\/span>\u00a0safe while ensuring minimal disruption to the workflow. As onshore\/offshore remote work\u00a0<\/span>culture\u00a0<\/span>is\u00a0<\/span>the base\u00a0<\/span>of our\u00a0<\/span>software testing & quality assurance solutions<\/span><\/a>, h<\/span>undreds of our staff testers are prepared to continue delivering on both new and existing projects with the greatest levels of quality even while working from home<\/span>\u00a0<\/span>amidst<\/span>\u00a0the national lockdowns imposed currently<\/span>.<\/span>\u00a0<\/span><\/p>\n

In support of the global fight against COVID-19, we will provide our services\u00a0<\/span>round the clock<\/span>\u00a0to qualified programs supporting\u00a0<\/span>the\u00a0<\/span>diagnosis, protection, and recovery of the\u00a0<\/span>people<\/span>\u00a0impacted by the pandemic.<\/span>\u00a0<\/span><\/p>\n

Security and compliance\u00a0\u2013\u00a0containing cyber risks<\/strong><\/h3>\n

As\u00a0<\/span>we are fighting a highly contagious virus,\u00a0<\/span>lockdowns<\/span>\u00a0are\u00a0<\/span>imperative.\u00a0<\/span>During the lockdown<\/span>, the<\/span>\u00a0<\/span>number of nodes which access any enterprise application\u00a0<\/span>is<\/span>\u00a0increasing, making\u00a0<\/span>them increasingly<\/span>\u00a0vulnerable to\u00a0<\/span>cyber<\/span>–<\/span>attacks. The World Health Organization and the U.S. Health\u00a0<\/span>&<\/span>\u00a0<\/span>Human Services Department were targeted by hackers in recent incidents. With most of the global population working remotely,\u00a0<\/span>security<\/span>\u00a0is of paramount concern as cyber-risks\u00a0<\/span>exponentially amplify<\/span>\u00a0outside the secure\u00a0<\/span>fire<\/span>walls of an organization\u2019s high-end infrastructure.<\/span>\u00a0<\/span><\/p>\n

To make sure that we do not expose ourselves or our clients to such vulnerabilities, we have enabled our employees to Work from Home, without deviating or compromising on our security-related as well as other compliance and standards. We are a CMMI-SVC v1.3, Maturity Level 5, ISO 9001:2015, ISO 27001:2013, &<\/span>\u00a0<\/span>AICPA\/SOC certified organization, and our workforce \u2013 currently working from home \u2013 strictly adheres to the<\/span>m<\/span>.<\/span>\u00a0<\/span><\/p>\n

Security and the impact on performance<\/strong><\/h3>\n

With\u00a0<\/span>global\u00a0<\/span>workforces<\/span>\u00a0going remote, the\u00a0<\/span>number of access points<\/span>\u00a0<\/span>which are now accessing the enterprise applications<\/span>\u00a0has multiplied multi-fold\u00a0<\/span>from an internal standpoint (the em<\/span>ployees, vendors, partners<\/span>,<\/span>\u00a0and so on). These geographically-distributed<\/span>\u00a0<\/span>access points\u00a0<\/span>are creating high concurrent load on the systems<\/span>, which<\/span>\u00a0need to function optimally<\/span>\u00a0even under\u00a0<\/span>heavy usage<\/span>.\u00a0<\/span>These access points will not just be the company provided<\/span>\u00a0systems, but also less secure\u00a0<\/span>personal systems, laptops, and temporarily-allocated systems. It will become the top priority for organizations to assure the security of the systems while also reducing the vulnerabilities that may crop up.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

To\u00a0<\/span>up<\/span>hold the security protocols<\/span>\u00a0from our side\u00a0<\/span>while connecting to our client infrastructure,<\/span>\u00a0we have enforced\u00a0<\/span>multiple security features such as\u00a0<\/span>s<\/span>tipulated connection via web-based URLs<\/span>,\u00a0<\/span>c<\/span>ustomer supplied VPN Client tool and infra on user system<\/span>,\u00a0<\/span>&<\/span>\u00a0<\/span>r<\/span>obust,<\/span>\u00a0Site-to-Site\u00a0<\/span>tunnel systems which are helpful in drastically reducing\u00a0<\/span>the risk of\u00a0<\/span>a\u00a0<\/span>security breach.<\/span>\u00a0<\/span><\/p>\n

In addition, we have also strengthened our Security Testing CoE and teams\u00a0<\/span>as the request<\/span>s<\/span>\u00a0for our\u00a0<\/span>security testing service<\/span><\/a>\u00a0continue<\/span>\u00a0to increase<\/span>. Your applications need to be accessed securely<\/span>, and more so\u00a0<\/span>in the times of crisis, for you to gain the confidence of your customers. We at Cigniti stand in solidarity in the midst of this global crisis to work together with greater productivity & efficiency.<\/span>\u00a0<\/span><\/p>\n

Enforcing these measures will allow our teams to continue their unwavering support to our clients with greater productivity & efficiency.<\/span>\u00a0<\/span><\/p>\n

A final word<\/strong><\/h4>\n

At this stage, we\u00a0<\/span>are\u00a0<\/span>committed towards ensuring\u00a0<\/span>that\u00a0<\/span>your applications are secure, reliable<\/span>,<\/span>\u00a0and robust<\/span>, and\u00a0<\/span>to<\/span>\u00a0<\/span>#SayingNoToBadSoftware<\/span>.<\/span>\u00a0<\/span>We\u00a0<\/span>are making active efforts to ensure business continuity and stability for our customers and employees alike.<\/span>\u00a0<\/span>If you are looking for assistance related to Quality Assurance for your applications,<\/span>\u00a0please reach out to us\u00a0<\/span>here<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

“CIOs should apply an agile approach in executing the\u00a0initiatives, \u2026\u00a0enabling the alignment between business and IT and ensuring delivery speed and quality. In crises such as the COVID-19 outbreak, agility, speed and quality are crucial for enabling the continuity of operations.\u201d – Daniel Sun,\u00a0Research\u00a0Vice\u00a0President at Gartner\u00a0 The world is fighting an unanticipated\u00a0enemy\u00a0in\u00a0an unprecedented\u00a0war. An enemy\u00a0that […]<\/p>\n","protected":false},"author":20,"featured_media":14556,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86,3101],"tags":[3044,3043,3042,3041,156,20,3045,2144,1481,2318,3040,82],"ppma_author":[3727],"class_list":["post-14555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-quality-assurance","category-covid-19","tag-business-continuity-management","tag-covid-19","tag-covid-19-business-continuity-plan","tag-healthcare-application-testing-services","tag-healthcare-testing","tag-load-testing","tag-logistics","tag-medical-device-testing","tag-security-testing-services","tag-software-quality-assurance-services","tag-software-testing-and-quality-assurance-solutions","tag-software-testing-services"],"authors":[{"term_id":3727,"user_id":20,"is_guest":0,"slug":"cigniti","display_name":"About Cigniti (A Coforge Company)","avatar_url":{"url":"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2024\/10\/Coforge-blog-Logo.png","url2x":"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2024\/10\/Coforge-blog-Logo.png"},"author_category":"","user_url":"https:\/\/www.cigniti.com\/","last_name":"(A Coforge Company)","first_name":"About Cigniti","job_title":"","description":"Cigniti Technologies Limited, a Coforge company, is the world\u2019s leading AI & IP-led Digital Assurance and Digital Engineering services provider. Headquartered in Hyderabad, India, Cigniti\u2019s 4200+ employees help Fortune 500 & Global 2000 enterprises across 25 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & platform-led innovation with expertise across multiple verticals and domains.\r\n
\r\nLearn more about Cigniti at www.cigniti.com<\/a> and about Coforge at www.coforge.com<\/a>."}],"_links":{"self":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts\/14555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/comments?post=14555"}],"version-history":[{"count":0,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts\/14555\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/media\/14556"}],"wp:attachment":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/media?parent=14555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/categories?post=14555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/tags?post=14555"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/ppma_author?post=14555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}