{"id":15159,"date":"2021-01-22T19:17:58","date_gmt":"2021-01-22T13:47:58","guid":{"rendered":"https:\/\/coforge.site\/cigniti\/blog\/?p=15159"},"modified":"2021-01-22T19:17:58","modified_gmt":"2021-01-22T13:47:58","slug":"performance-engineering-retail-testing","status":"publish","type":"post","link":"https:\/\/coforge.site\/cigniti\/blog\/performance-engineering-retail-testing\/","title":{"rendered":"Overcome your challenges of Retail Software Testing with Performance Engineering"},"content":{"rendered":"

COVID-19 and d<\/span>igitalization\u00a0<\/span>have had a widesp<\/span>read\u00a0<\/span>impact on businesses\u00a0<\/span>across every sector of the economy<\/span>. The\u00a0<\/span>retail<\/span>\u00a0<\/span>i<\/span>ndustry\u00a0<\/span>too,\u00a0<\/span>segmented by Products and Distribution Channels<\/span>,<\/span>\u00a0has been witnessing dramatic changes in the past year.\u00a0<\/span>Organizations need to provide the best retail experience to their\u00a0<\/span>customers across channels,\u00a0<\/span>whether Industrial and Automotive, Electronic and Household Appliances, Pharmaceuticals, or\u00a0<\/span>via\u00a0<\/span>the Hypermarkets and Specialty Stores.<\/span>\u00a0<\/span><\/p>\n

However, w<\/span>ith customers\u00a0<\/span>preference\u00a0<\/span>shift<\/span>ing\u00a0<\/span>towards online shopping during the pandemic days\u00a0<\/span>as they\u00a0<\/span>didn\u2019t want to venture outside<\/span>,<\/span>\u00a0and\u00a0<\/span>rather\u00a0<\/span>b<\/span>uying\u00a0<\/span>merchandise from the safety and comfort of their homes<\/span>, online retail has seen a sharp growth<\/span>.<\/span>\u00a0<\/span><\/p>\n

Per a report,\u00a0<\/span><\/i><\/b>\u201cT<\/span><\/i><\/b>he\u00a0<\/span><\/i><\/b>U.S. Commerce Department figures show online retail sales are growing at an annual clip of 10 to 15 percent<\/span><\/i><\/b>.<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>Consumers want reliable information, an efficient process, and guaranteed satisfaction if the item purchased online does not meet expectation.\u00a0<\/span><\/i><\/b>As long as<\/span><\/i><\/b>\u00a0those expectations are satisfied, online consumption of other goods and services in the economy \u2013 be it groceries, prepared meals, medicine, personal or business services, and the like \u2013 will continue to expand.\u201d<\/span><\/i><\/b>\u00a0<\/span><\/p>\n

No wonder investments in retail management software have been growing by leaps and bounds<\/span>!<\/span>\u00a0<\/span><\/p>\n

A<\/span>\u00a0software suite is meant to deliver a seamless and stable omnichannel experience to buyers at the front-end while processing large transactions at the back-end. A retail management software may comprise CRM apps, Point of Sale systems (POS), data warehousing systems, e-commerce portal, and a supply chain management system, among others. However, to stay competitive and profitable, every retail store or conglomerate having an online arm should ensure\u00a0<\/span>that\u00a0<\/span>its software\u00a0<\/span>is giving the best performance and there are no hiccups in the\u00a0<\/span>function<\/span>ality of their app<\/span>s<\/span>. Testing the software for\u00a0<\/span>r<\/span>etail\u00a0<\/span>management therefore is<\/span>\u00a0<\/span><\/b>an important requirement to address common performance-related challenges<\/span>\u00a0and provide assured experience to customers<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Common challenges faced by retailers<\/span><\/b>\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n

Any e-commerce application may face a slew of challenges such as:<\/span>\u00a0<\/span><\/p>\n