{"id":15170,"date":"2021-02-01T21:07:10","date_gmt":"2021-02-01T15:37:10","guid":{"rendered":"https:\/\/coforge.site\/cigniti\/blog\/?p=15170"},"modified":"2021-02-01T21:07:10","modified_gmt":"2021-02-01T15:37:10","slug":"rpa-testing-travel-insurance-industry","status":"publish","type":"post","link":"https:\/\/coforge.site\/cigniti\/blog\/rpa-testing-travel-insurance-industry\/","title":{"rendered":"How RPA can help the Travel Insurance industry grow"},"content":{"rendered":"<p><span data-contrast=\"auto\">It has been close to a year since the WHO declared Covid-19 as the global pandemic. Like most of the businesses, the travel industry was one among the worst hit. However, it did not thwart the growth of the travel insurance sector.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A recent report published by \u2018<\/span><b><i><span data-contrast=\"auto\">Valuates Reports<\/span><\/i><\/b><span data-contrast=\"auto\">\u2019 says \u2013 \u201c<\/span><b><i><span data-contrast=\"auto\">The global travel insurance market size was valued at USD 19.2 billion in 2019 and is projected to reach USD 39.3 billion by 2027, growing at a CAGR of 17.4% from 2020 to 2027<\/span><\/i><\/b><span data-contrast=\"auto\">.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The world\u2019s best travel insurance companies such as Travelex Insurance Services, Allianz Travel Insurance, Seven Corners Inc, IMG, World Nomads, AIG Travel Guard, Generali Global Assistance have one thing in common \u2013 an effective\u00a0<\/span><span data-contrast=\"auto\">Travel\u202f Insurance<\/span><span data-contrast=\"auto\">\u00a0Management System in place.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To stay at the top of the competitive market, it is imperative to have a robust travel insurance management system, empowered by disruptive technologies, which would cater to ever changing demands and needs of the customers. \u202fTo attain this, there is a need for a comprehensive Test Automation framework that can standardize every feature of the product line and ease the process.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Per a study by\u00a0<\/span><b><i><span data-contrast=\"auto\">Mckinsey<\/span><\/i><\/b><span data-contrast=\"auto\">, \u201c<\/span><b><i><span data-contrast=\"auto\">The insurance industry has the potential to automate 25% of the process by 2025, and most of its automation potential comes from operational processes where Robotic Process Automation (RPA) can help.\u201d<\/span><\/i><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While the travel insurance is to safeguard against the unexpected, the RPA has the potential to play a key role after a certain degree of standardization is attained. The degree of standardization can be categorized as the \u2013\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Processes that are repetitive and predictable<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Processes that are stable over time<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Processes that have lower level of customization<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Processes that adopt common industry technical standards and specifications<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The impact of RPA will improve customer and intermediary satisfaction, quality, and turnaround time; build core competencies.\u202f Irrespective of where the RPA is utilized, this disruptive technology will help organizations reduce their time spent on repetitive tasks.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As per the estimates put forth by\u00a0<\/span><b><i><span data-contrast=\"auto\">UiPath<\/span><\/i><\/b><span data-contrast=\"auto\">\u00a0\u2013\u00a0<\/span><b><i><span data-contrast=\"auto\">\u201cThe current RPA technology can save insurers:<\/span><\/i><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><b><i><span data-contrast=\"auto\">around 18% of manual intervention\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><b><i><span data-contrast=\"auto\">35% of data processing time and\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><b><i><span data-contrast=\"auto\">23% of stakeholder interaction time.<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Contrary to popular belief, travel insurance is not a substitute for health insurance, but something more than that. While there is a medical component for accidental injuries and sudden illness, it will also cover several accidental incidents such as Trip cancellation\/interruption, emergency evacuation,\u00a0<\/span><span data-contrast=\"auto\">lost\/damaged\/stolen possessions, expatriation in case of natural disasters.\u00a0<\/span><span data-contrast=\"auto\">In essence, the<\/span><span data-contrast=\"auto\">\u00a0travel insurance is for all-round emergencies and not just the medical ones.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In order to harness the 360 degree capabilities of the travel insurance ecosystem, there is a dire need for insurance companies to leverage RPA bots to automate most of the claim processing steps such as extracting information, verifying and identifying fraudulent claims,\u202f integration of claim related sources, and inputting data into the systems.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When RPA is amalgamated with Artificial Intelligence (AI) and data analytics, the bots can collect data from internal and external sites and fill the data into their internal systems. It can then assess\u00a0<\/span><i><span data-contrast=\"auto\">loss runs<\/span><\/i><span data-contrast=\"auto\">\u00a0and analyze the history of customer\u2019s claims and provide pricing options based on the previous results.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">According to\u00a0<\/span><b><i><span data-contrast=\"auto\">Workfusion<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">, \u201cautomated claims processing can reduce manual workload by 80% and the time necessary for the process by 50%.\u201d<\/span><\/i><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The growth of the RPA market has been at a breakneck speed and is now a USD 5 billion industry. The adoption of intelligent process test automation in the insurance industry is believed to be the solution for many challenges such as \u2013<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Fast to react to unexpected changes in the market and the customer behavior<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Improve customer experience and at the same time reduce expenses<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Tremendous pressure to speed up cycle times<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Heavy reliance on manual work<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Overflow of routine back-office operations<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">When compared to RPA, the benefits will be tangible when intelligent process test automation is used alongside Artificial Intelligence (AI) in insurance operations. This can help eliminate the manual burden of unstructured data processing. The AI combined with RPA can significantly automate end-to-end insurance processes in the aspects of data processing.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When things go wrong on your journey, the travel insurance provides compensation, support and medical care. They still rely heavily on legacy systems to manage their business operations. As there is a significant investment of money and time in installing new software such as ERP systems or BPM, they are forced to stick to their legacy systems.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Automating all the operations in these legacy systems is a cakewalk for RPA in the travel insurance sector. With very minimal or no changes to the current legacy systems, the RPA bots can use the existing user interfaces and can imitate human clicks and keystrokes.\u202f However, the results are not tangible when only RPA is used.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The cognitive part of the work will be automated when intelligent insurance test automation solutions are combined with RPA and powerful AI capabilities. While 30% of the automated process requires exception handling, these solutions can empower the exception handling capabilities through a human-in-the-loop approach.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The successful implementation of an intelligent test automation program can reap benefits to any\u00a0<\/span><span data-contrast=\"auto\">organization<\/span><span data-contrast=\"auto\">\u00a0leveraging\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/industries\/insurance\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=Insurance\" class=\"broken_link\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">travel insurance solutions<\/span><\/a><span data-contrast=\"auto\">. A 100% ROI can be expected within the first year of implementation and they can potentially allow enterprises to \u2013\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Achieve 100% regulatory compliance<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Achieve 90% accuracy\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">Increase overall profitability up by 50%<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">Considerably reduce the cost of automated job functions<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Increase the efficiency<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Drastically reduce manual intervention<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">There are several automation challenges as most processes in insurance are unstructured, high in volume and are too complicated for a traditional RPA to handle. While adding more bots over time can build a scalable automation program, it is practically not viable. Introducing intelligence bots is the solution to these practical challenges in Test Automation. They not only help in scaling the number of deployed bots but also add value to the work they perform.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While the potential for\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/services\/test-automation\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=TestAutomation\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Test Automation<\/span><\/a><span data-contrast=\"auto\">\u00a0in the travel insurance sector is limitless, one should have an understanding of where and how to start the automation program. They should also have a deep knowledge on the areas that are most viable for end-to-end test automation process in travel insurance.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At Cigniti, we can help \u2013\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Find the right use case for your test automation needs in travel insurance\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Train the bots on your data without the need for data scientists or ML engineers<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Deploy and see the real value of your bots working in production and bringing real value in weeks, not months.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Automate research and analysis of all the documents pertaining to travel insurance for benefit offerings<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide expedited services to all the customers with Intelligent Test Automation coupled with AI and Internet of Things (IoT)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Streamline travel insurance documents processing and allow the resources to focus on high priority tasks\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Improve customer satisfaction with automated claim intakes, registration, processing, and settlement<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Increase the accuracy and speed of policy management operations pertaining to Travel Insurance Management System<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Leverage Cigniti\u2019s Intelligent Test Automation to handle discrepancies in invoice handling<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gain visibility into your accounts payable\/supply chain processes<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Need help?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Talk to our\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/services\/robotic-process-automation\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=RPA\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">RPA experts<\/span><\/a><span data-contrast=\"auto\">. They will help you provide a solution for your business and will demonstrate how to scale the Test automation further to create a robust Travel Insurance Management System.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It has been close to a year since the WHO declared Covid-19 as the global pandemic. Like most of the businesses, the travel industry was one among the worst hit. However, it did not thwart the growth of the travel insurance sector.\u00a0 A recent report published by \u2018Valuates Reports\u2019 says \u2013 \u201cThe global travel insurance [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":15171,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3069],"tags":[2537,3070,2153,3233,2790,3400,2747,2778,3399,701,3395,3396,3394,3398,3397],"ppma_author":[3727],"class_list":["post-15170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insurance","tag-automated-testing-services","tag-insurance-app-testing","tag-insurance-domain-testing","tag-intelligent-test-automation","tag-robotic-process-automation","tag-rpa-in-travel","tag-rpa-testing","tag-software-testing-for-travel-industry","tag-test-automation-for-insurance-sector","tag-test-automation-services","tag-travel-app-testing","tag-travel-application-testing","tag-travel-health-insurance-testing","tag-travel-insurance-solutions","tag-travel-management-software-testing"],"authors":[{"term_id":3727,"user_id":20,"is_guest":0,"slug":"cigniti","display_name":"About Cigniti (A Coforge Company)","avatar_url":{"url":"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2024\/10\/Coforge-blog-Logo.png","url2x":"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2024\/10\/Coforge-blog-Logo.png"},"author_category":"","user_url":"https:\/\/www.cigniti.com\/","last_name":"(A Coforge Company)","first_name":"About Cigniti","job_title":"","description":"Cigniti Technologies Limited, a Coforge company, is the world\u2019s leading AI &amp; IP-led Digital Assurance and Digital Engineering services provider. Headquartered in Hyderabad, India, Cigniti\u2019s 4200+ employees help Fortune 500 &amp; Global 2000 enterprises across 25 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP &amp; platform-led innovation with expertise across multiple verticals and domains.\r\n<br>\r\nLearn more about Cigniti at <a href=\"https:\/\/www.cigniti.com\/\">www.cigniti.com<\/a> and about Coforge at <a href=\"https:\/\/www.coforge.com\/\">www.coforge.com<\/a>."}],"_links":{"self":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts\/15170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/comments?post=15170"}],"version-history":[{"count":0,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts\/15170\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/media\/15171"}],"wp:attachment":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/media?parent=15170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/categories?post=15170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/tags?post=15170"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/ppma_author?post=15170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}