{"id":2681,"date":"2016-10-14T14:58:36","date_gmt":"2016-10-14T14:58:36","guid":{"rendered":"http:\/\/www.gallop.net\/blog\/?p=1790"},"modified":"2024-07-15T13:54:39","modified_gmt":"2024-07-15T08:24:39","slug":"software-failures-inadequate-software-testing","status":"publish","type":"post","link":"https:\/\/coforge.site\/cigniti\/blog\/software-failures-inadequate-software-testing\/","title":{"rendered":"37 Epic Software Failures: The Crucial Need for Adequate Software Testing"},"content":{"rendered":"<p><span data-contrast=\"auto\">Disaster is an understatement for any brand\/organization\/institution that has incurred losses due to an overtly minuscule but catastrophic software glitch. While technology and innovative applications have empowered brands, enterprises have recorded numerous disabling instances.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Software disasters have the potential to cause widespread disruptions and highlight the importance of rigorous testing and quality control measures in preventing catastrophic software failures.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Any application\u2019s unexpected crashes and data inconsistencies were a direct result of the <\/span><a href=\"https:\/\/coforge.site\/cigniti\/blog\/how-continuous-testing-reduces-software-failures\/\"><span data-contrast=\"none\">failure in software testing<\/span><\/a><span data-contrast=\"auto\">, revealing significant gaps in the quality assurance process. In this run on top <\/span><a href=\"https:\/\/coforge.site\/cigniti\/blog\/rise-of-the-software-development-engineer-in-test-sdet\/\"><span data-contrast=\"none\">software failures of 2016 -2015-2014, we take stock of the debacles\/glitches that have changed the face of software development and endorsed the role of testing<\/span><\/a><span data-contrast=\"auto\"> in the overall SDLC process.<\/span><\/p>\n<h2>Top Software Failures: Glitches and Debacles That Transformed Software Development<\/h2>\n<p><span class=\"TextRun SCXW232822366 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW232822366 BCX0\">Brands and enterprises across diverse industries <\/span><span class=\"NormalTextRun SCXW232822366 BCX0\">witnessed<\/span><span class=\"NormalTextRun SCXW232822366 BCX0\"> software testing failures<\/span><span class=\"NormalTextRun SCXW232822366 BCX0\">, and here is a list of software glitches\/technical issues. Please note that the numbers 1-37 do not signify the high or <\/span><span class=\"NormalTextRun SCXW232822366 BCX0\">low impact<\/span><span class=\"NormalTextRun SCXW232822366 BCX0\"> of the <\/span><\/span><a class=\"Hyperlink SCXW232822366 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/top-software-glitches-and-growing-significance-software-testing\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW232822366 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW232822366 BCX0\" data-ccp-charstyle=\"Hyperlink\">software glitch<\/span><\/span><\/a><span class=\"TextRun SCXW232822366 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW232822366 BCX0\"> on the brand\/enterprise.<\/span><\/span><\/p>\n<ol>\n<li>\n<h3>Yahoo reports breach<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1858 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/1-1.jpg\" alt=\"Yahoo reports breach\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW49941919 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW49941919 BCX0\">Amongst the most recent <\/span><\/span><a class=\"Hyperlink SCXW49941919 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/what-is-data-breach-and-how-security-testing-helps\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW49941919 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW49941919 BCX0\" data-ccp-charstyle=\"Hyperlink\">data breaches<\/span><\/span><\/a><span class=\"TextRun SCXW49941919 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW49941919 BCX0\">, on September 22, 2016, Yahoo confirmed a data breach that exposed about 500 million credentials that date back to four years. It is considered among the <\/span><span class=\"NormalTextRun SCXW49941919 BCX0\">most significant<\/span><span class=\"NormalTextRun SCXW49941919 BCX0\"> credential leaks of 2016. The company believes this was a state-sponsored breach, where an individual on behalf of a government executed the entire hack. It further urged users to change their passwords and security questions. As a relief for the users, Yahoo <\/span><span class=\"NormalTextRun SCXW49941919 BCX0\">stated<\/span><span class=\"NormalTextRun SCXW49941919 BCX0\"> that sensitive financial data like bank accounts and passwords was not stolen as part of the breach<\/span><\/span>.<\/p>\n<p>Source: Money.cnn.com<\/p>\n<ol start=\"2\">\n<li>\n<h3>Nest thermostat freeze<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1859 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/2-1.jpg\" alt=\"Nest thermostat freeze\" width=\"560\" height=\"362\" \/><\/p>\n<p><span data-contrast=\"auto\">A software update for the Nest \u2018smart\u2019 thermostat (owned by Google) went wrong and left users in the cold. The update forced the device\u2019s batteries to drain, leading to a temperature drop. Consequently, customers could not heat their homes or use any amenities.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nest claimed that the fault was due to a December 4.0 firmware update, with related issues such as old air filters or incompatible boilers. Later, it released a 4.0.1 software update that solved the problem for 99.5% of affected customers.<\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<ol start=\"3\">\n<li>\n<h3>HSBC\u2019s major IT outage<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1860 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/3-5-2.jpg\" alt=\"HSBC\u2019s major IT outage\" width=\"560\" height=\"362\" \/><\/p>\n<p><span data-contrast=\"auto\">A software update for the Nest \u2018smart\u2019 thermostat (owned by Google) went wrong and left users in the cold. The update forced the device\u2019s batteries to drain, leading to a temperature drop. Consequently, customers could not heat their homes or use any amenities.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nest claimed that the fault was due to a December 4.0 firmware update, with related issues such as old air filters or incompatible boilers. Later, it released a 4.0.1 software update that solved the problem for 99.5% of affected customers.<\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<ol start=\"4\">\n<li>\n<h3>Prison Break<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1861 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/4-1.jpg\" alt=\"Prison Break \" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW126259095 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW126259095 BCX0\">A glitch in December 2015 led to over 3,200 US prisoners being released before their declared date. The software<\/span><span class=\"NormalTextRun SCXW126259095 BCX0\">, introduced in 2002, was designed to <\/span><span class=\"NormalTextRun SCXW126259095 BCX0\">monitor<\/span><span class=\"NormalTextRun SCXW126259095 BCX0\"> prisoners\u2019 behavior<\/span><span class=\"NormalTextRun SCXW126259095 BCX0\">. The problem occurred for about 13 years; on average, prisoners were released almost <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW126259095 BCX0\">49 days<\/span><span class=\"NormalTextRun SCXW126259095 BCX0\"> in advance.<\/span><\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<ol start=\"5\">\n<li>\n<h3>HSBC payments glitch<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1860 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/3-5-2.jpg\" alt=\"HSBC \" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW117793412 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW117793412 BCX0\">In August 2015, HSBC <\/span><span class=\"NormalTextRun SCXW117793412 BCX0\">failed to<\/span><span class=\"NormalTextRun SCXW117793412 BCX0\"> process about 275,000 individual payments, leaving many without pay before a long Bank Holiday weekend. This occurred due to a <\/span><span class=\"NormalTextRun SCXW117793412 BCX0\">significant<\/span><span class=\"NormalTextRun SCXW117793412 BCX0\"> failure with the <\/span><\/span><a class=\"Hyperlink SCXW117793412 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/top-ten-use-cases-generative-ai-banking-payment-industry\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW117793412 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW117793412 BCX0\" data-ccp-charstyle=\"Hyperlink\">bank\u2019s electronic payment<\/span><\/span><\/a><span class=\"TextRun SCXW117793412 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW117793412 BCX0\"> system for its business banking users, affecting individual payments. Bacs, a payment system used for payment processes across the UK, later <\/span><span class=\"NormalTextRun SCXW117793412 BCX0\">picked up on<\/span><span class=\"NormalTextRun SCXW117793412 BCX0\"> this issue, labeling it as an \u2018isolated issue<\/span><span class=\"NormalTextRun SCXW117793412 BCX0\">.\u2019<\/span><\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<ol start=\"6\">\n<li>\n<h3>Bloomberg cancels debt issue<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1862 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/6-1.jpg\" alt=\"Bloomberg cancels debt issue\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW96696769 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW96696769 BCX0\">In April 2016, Bloomberg\u2019s London office <\/span><span class=\"NormalTextRun SCXW96696769 BCX0\">experienced a software glitch, with its trading terminals down for two hours. This occurred<\/span><span class=\"NormalTextRun SCXW96696769 BCX0\"> at an unfortunate time when the UK\u2019s Debt Management Office (DMO) was about to auction a series of short-term Treasury bills. Later, in a statement, Bloomberg declared that the services were restored, and the glitch resulted from hardware and software failures in the network, resulting in excessive network traffic.<\/span><\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<ol start=\"7\">\n<li>\n<h3>RBS payments failure<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1863 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/7-1.jpg\" alt=\"RBS payments failure\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW146142946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW146142946 BCX0\">About 6 lakh payments<\/span><span class=\"NormalTextRun SCXW146142946 BCX0\">, including wages and benefits, <\/span><span class=\"NormalTextRun SCXW146142946 BCX0\">failed to<\/span><span class=\"NormalTextRun SCXW146142946 BCX0\"> get through RBS&#8217;s accounts overnight in June 2015. The <\/span><\/span><a class=\"Hyperlink SCXW146142946 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/7-ways-technology-made-presence-felt-banking-industry\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW146142946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW146142946 BCX0\" data-ccp-charstyle=\"Hyperlink\">bank\u2019s chief administrative officer stated it was a technology fault<\/span><\/span><\/a><span class=\"TextRun SCXW146142946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW146142946 BCX0\">, but there was no further detail on the real cause. In 2012, about 6.5 million RBS customers had to face an outage caused by a batch scheduling software glitch, and<\/span><span class=\"NormalTextRun SCXW146142946 BCX0\"> the bank was fined \u00a356 million.<\/span><\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<ol start=\"8\">\n<li>\n<h3>Airbus software bug alert<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1864 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/8-1.jpg\" alt=\"Airbus software bug alert \" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW163154510 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW163154510 BCX0\">In May 2015, Airbus issued an alert <\/span><span class=\"NormalTextRun SCXW163154510 BCX0\">to urgently check<\/span><span class=\"NormalTextRun SCXW163154510 BCX0\"> its A400M <\/span><span class=\"NormalTextRun SCXW163154510 BCX0\">aircraft<\/span><span class=\"NormalTextRun SCXW163154510 BCX0\"> when a report detected a software bug that had caused a fatal crash earlier in Spain. Before this alert, a test flight in Seville caused the death of four Air Force crew members, and two were left injured.<\/span><\/span><\/p>\n<p>Source: Theguardian.com<\/p>\n<ol start=\"9\">\n<li>\n<h3>UK government\u2019s new online farming payments system gets delayed<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1865 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/9-1.jpg\" alt=\"UK government\u2019s new online farming payments\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW37957658 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW37957658 BCX0\">In March 2015, the UK government delayed the launch of a \u00a3154 million rural payments system<\/span><span class=\"NormalTextRun SCXW37957658 BCX0\">.\u00a0 <\/span><span class=\"NormalTextRun SCXW37957658 BCX0\">The system is an online service for farmers to apply for Common Agricultural Policy payments from the EU. This online service, which was supposed to be up and running by May 2015, was delayed due to integration issues between the portal and the rules engine software. It was then not expected to be up even by 2016.<\/span><\/span><\/p>\n<p>Source: Computerworlduk.com<\/p>\n<ol start=\"10\">\n<li>\n<h3>Co-op Food\u2019s double charges<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1866 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/10-1.jpg\" alt=\"Co-perative Food double charges\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW63119506 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW63119506 BCX0\">In July 2015, Co-operative Food apologized to its customers and promised a refund within 24 hours. The reason was a \u2018one-off technical glitch\u2019 while processing the software that resulted in customers being charged twice.<\/span><\/span><\/p>\n<p>Source: Computerworlduk.com<\/p>\n<ol start=\"11\">\n<li>\n<h3>John Lewis<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1867 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/11-1.jpg\" alt=\"John Lewis\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW71521643 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW71521643 BCX0\">Retailers often face mispricing<\/span><span class=\"NormalTextRun SCXW71521643 BCX0\"> due to system glitches, resulting in <\/span><span class=\"NormalTextRun SCXW71521643 BCX0\">outlets offering customers excessively lucrative offers. John Lewis is a recent example: The<\/span><span class=\"NormalTextRun SCXW71521643 BCX0\"> online retailer <\/span><span class=\"NormalTextRun SCXW71521643 BCX0\">witnessed<\/span><span class=\"NormalTextRun SCXW71521643 BCX0\"> a price glitch on its website that erroneously advertised hardware at software rates.<\/span><\/span><\/p>\n<p>Source: Money.aol.co.uk<\/p>\n<ol start=\"12\">\n<li>\n<h3>Tesco iPad pricing disaster<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1868 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/12-1.jpg\" alt=\"Tesco iPad pricing disaster\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"NormalTextRun SCXW215338879 BCX0\">In March 2012, Apple iPads worth \u00a3650 were priced at \u00a349.99. After the glitch was <\/span><span class=\"NormalTextRun SCXW215338879 BCX0\">identified<\/span><span class=\"NormalTextRun SCXW215338879 BCX0\">, Tesco canceled the sale and did not respond to these orders, resulting in customer dissatisfaction.<\/span><\/p>\n<p>Source: Mycustomer.com<\/p>\n<ol start=\"13\">\n<li>\n<h3>Marks &amp; Spencer 3D TV glitch<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1869 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/13-1.jpg\" alt=\"Marks &amp; Spencer 3D TV glitch\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW127011412 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW127011412 BCX0\">In January 2012, 50-inch 3D TVs worth \u00a31,099 went up on sale for a mere \u00a3199 on the Marks and Spencer website. Eventually, the company decided to sell the Plasma TV sets at a lower price after it faced a customer petition. The online petition called \u2018Marks &amp; Spencer supply <\/span><span class=\"NormalTextRun SCXW127011412 BCX0\">the<\/span><span class=\"NormalTextRun SCXW127011412 BCX0\"> TVs we paid for\u2019 compelled M&amp;S to honor the orders.<\/span><\/span><\/p>\n<p>Source: Thisismoney.co.uk<\/p>\n<ol start=\"14\">\n<li>\n<h3>Reebok\u2019s free trainers<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1870 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/14-1.jpg\" alt=\"Reebok\u2019s free trainers\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW31182504 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW31182504 BCX0\">In November 2013, Sports retailer Reebok trainers worth \u00a3100 were picked up for free from the online site, where <\/span><span class=\"NormalTextRun SCXW31182504 BCX0\">customers were only charged for delivery. While the company did not honor the orders and apologized to the customers<\/span><span class=\"NormalTextRun SCXW31182504 BCX0\">, they refunded the delivery charges and additionally gave 20% off on their next order. The pricing glitch went viral on Facebook and other sport and price deal forums, where shoppers rushed to grab \u00a399.95 CrossFit Nano Speed footwear for just \u00a38.50 postage.<\/span><\/span><\/p>\n<p>Source: Theguardian.com<\/p>\n<ol start=\"15\">\n<li>\n<h3>Tennessee County kills System Update worth $1Million<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1871 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/15-1.jpg\" alt=\"Tennessee County\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW187624931 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW187624931 BCX0\">After investing two years of labor and <\/span><span class=\"NormalTextRun SCXW187624931 BCX0\">$1 Million, Rutherford Country of Tennessee, US, called off a court software system update. The core reason was that the software glitches were <\/span><span class=\"NormalTextRun SCXW187624931 BCX0\">identified<\/span><span class=\"NormalTextRun SCXW187624931 BCX0\"> right when the deal took place, and problems related to the issuance of checks, errors on circuit court dockets, and the <\/span><span class=\"NormalTextRun SCXW187624931 BCX0\">creation of hidden charges came up in the weeks after it went Live.<\/span><\/span><span class=\"EOP SCXW187624931 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p>Source: 99tests.com<\/p>\n<ol start=\"16\">\n<li>\n<h3>Software Security Flaws Revealed in OLA\u2019s Mobile App<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1872 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/16-1.jpg\" alt=\"Software Security Flaws - OLA\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW236614733 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW236614733 BCX0\">Ola, India\u2019s largest taxi aggregator, faced major security flaws within <\/span><span class=\"NormalTextRun SCXW236614733 BCX0\">its system. The software bugs detected helped basic programmers enjoy unlimited free rides\u2014at the expense of Ola and users. The issue went public when customers <\/span><span class=\"NormalTextRun SCXW236614733 BCX0\">brought up<\/span><span class=\"NormalTextRun SCXW236614733 BCX0\"> the weaknesses in the system. Ola tried to fix bugs when the complaints soared, which<\/span><span class=\"NormalTextRun SCXW236614733 BCX0\"> was alarming for the brand\u2019s reputation in the marketplace.<\/span><\/span><span class=\"EOP SCXW236614733 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p>Source: Economictimes.indiatimes.com<\/p>\n<ol start=\"17\">\n<li>\n<h3>Leeds Pathology IT crash<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1873 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/17-1.jpg\" alt=\"Leeds Pathology IT crash\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW169492899 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW169492899 BCX0\">In September 2016, Leeds Teaching Hospitals NHS Trust, one of Europe\u2019s largest teaching trusts, <\/span><span class=\"NormalTextRun SCXW169492899 BCX0\">witnessed<\/span><span class=\"NormalTextRun SCXW169492899 BCX0\"> a pathology IT crash that delayed operations for almost 132 patients. Leeds Teaching <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW169492899 BCX0\">holds<\/span><span class=\"NormalTextRun SCXW169492899 BCX0\"> a budget of \u00a31 billion and employs over 16,000 staff. It serves <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW169492899 BCX0\">780,000 people<\/span><span class=\"NormalTextRun SCXW169492899 BCX0\"> in the city and provides expert <\/span><\/span><a class=\"Hyperlink SCXW169492899 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/ai-use-cases-healthcare-patient-care-hospital-efficiency-ai-ml\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW169492899 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW169492899 BCX0\" data-ccp-charstyle=\"Hyperlink\">care for <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW169492899 BCX0\" data-ccp-charstyle=\"Hyperlink\">5.4 million patients<\/span><\/span><\/a><span class=\"TextRun SCXW169492899 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW169492899 BCX0\">. The outage further affected Bradford Teaching Hospitals NHS Foundation Trust, GP services in Leeds, and a <\/span><span class=\"NormalTextRun SCXW169492899 BCX0\">minor<\/span><span class=\"NormalTextRun SCXW169492899 BCX0\"> number of GP services in Bradford.<\/span><\/span><\/p>\n<p>Now that\u2019s the impact!<\/p>\n<p>Source: Digitalhealth.net<\/p>\n<ol start=\"18\">\n<li>\n<h3>Cisco\u2019s Email Security Appliances glitch<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1874 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/18-1.jpg\" alt=\"cisco\u2019s Email Security Appliances\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW88745497 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW88745497 BCX0\">In September 2016, Cisco Systems released a critical security bulletin to announce an IT exposure that could allow remote unauthenticated users to get access to its email security appliances. The vulnerability is associated with Cisco\u2019s IronPort <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW88745497 BCX0\">AsyncOS<\/span> <\/span><a class=\"Hyperlink SCXW88745497 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/how-to-test-mobile-apps-for-different-operating-systems\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW88745497 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW88745497 BCX0\" data-ccp-charstyle=\"Hyperlink\">operating system<\/span><\/span><\/a><span class=\"TextRun SCXW88745497 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW88745497 BCX0\">. The company further <\/span><span class=\"NormalTextRun SCXW88745497 BCX0\">indicated<\/span><span class=\"NormalTextRun SCXW88745497 BCX0\"> that there is a way <\/span><span class=\"NormalTextRun SCXW88745497 BCX0\">to stop this remote access to <\/span><span class=\"NormalTextRun SCXW88745497 BCX0\">email appliances.<\/span><\/span><\/p>\n<p>Source: Threatpost.com<\/p>\n<ol start=\"19\">\n<li>\n<h3>Cisco Nexus Switches warning<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1875 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/19-1.jpg\" alt=\"Cisco Nexus Switches\" width=\"560\" height=\"362\" srcset=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/19-1.jpg 560w, https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/19-1-300x194.jpg 300w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/p>\n<p><span class=\"TextRun SCXW1089884 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1089884 BCX0\">Cisco again! In October 2016, Cisco Systems released several critical patches for its Nexus 7000-series switches and NX-OS software. Cisco\u2019s Security Advisory declared that the Nexus 7000 and 7700 series switches were vulnerable to this glitch. The vulnerabilities declared allowed remote access to systems that could enable a hacker to execute code on targeted devices. Cisco further <\/span><span class=\"NormalTextRun SCXW1089884 BCX0\">stated<\/span><span class=\"NormalTextRun SCXW1089884 BCX0\"> that this bug (CVE-2016-1453) results from \u201cincomplete input validation performed on the size of overlay transport virtualization packet header parameters<\/span><span class=\"NormalTextRun SCXW1089884 BCX0\">.\u201d<\/span><\/span><\/p>\n<ol start=\"20\">\n<li>\n<h3>Cyber Attack on Nuclear Power Plant<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1876 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/20-1.jpg\" alt=\"Cyber Attack on Nuclear Power Plant\" width=\"560\" height=\"362\" \/><\/p>\n<p><span data-contrast=\"auto\">In October 2016, the head of an international nuclear energy consortium declared that disruption at a nuclear power plant during the last several years was caused by a \u2018Cyber Attack.\u2019 Yukiya Amano, head of the International Atomic Energy Agency (IAEA), didn\u2019t discuss the matter much in detail but did alter the potential attacks in the future.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This shows that disruption in nuclear infrastructure due to a Cyber Attack is not a \u2018Hollywood stint\u2019!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p>Source: Threatpost.com<\/p>\n<ol start=\"21\">\n<li>\n<h3>Volkswagen\u2019s \u2018Dieselgate\u2019 scandal<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1877 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/21-1.jpg\" alt=\"Volkswagen\u2019s \u2018Dieselgate\u2019 scandal\" width=\"560\" height=\"362\" srcset=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/21-1.jpg 560w, https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/21-1-300x194.jpg 300w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/p>\n<p><span class=\"TextRun SCXW198091589 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198091589 BCX0\">In September 2015, the US government, in a dramatic move, ordered Volkswagen to recall about 500,000 cars after learning that the company had deployed advanced software to cheat emission tests and allowed its <\/span><span class=\"NormalTextRun SCXW198091589 BCX0\">vehicles<\/span><span class=\"NormalTextRun SCXW198091589 BCX0\"> to produce 40 times more emissions than the decided limit. The Environment Protection Agency (EPA) accused VW of installing illegal \u2018defeat device\u2019 software that <\/span><span class=\"NormalTextRun SCXW198091589 BCX0\">substantially reduces<\/span><span class=\"NormalTextRun SCXW198091589 BCX0\"> Nitrogen oxide (NOx) emissions only while undergoing emission tests. The company further admitted it and announced a recall as well.<\/span><\/span><\/p>\n<p>Source: Theguardian.com<\/p>\n<ol start=\"22\">\n<li>\n<h3>Interlogix Recalls Personal Panic Devices<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1878 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/22-1.jpg\" alt=\"Interlogix\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW71899157 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW71899157 BCX0\">In October 2016, <\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">Interlogix<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">, a wireless personal panic devices manufacturer, recalled about 67000 devices due to <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW71899157 BCX0\">its<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\"> inability to <\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">operate<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\"> during <\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">emergencies<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">. The probable cause for this <\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">operation glitch<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\"> was that the device could not communicate with the security system during an emergency. The way out was <\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">for the manufacturer to replace<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\"> the devices. Furthermore, the consumers could contact their professional security system installer and call for free monitoring and, if <\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">required<\/span><span class=\"NormalTextRun SCXW71899157 BCX0\">, free replacement.<\/span><\/span><\/p>\n<p>Source: News.sys-con.com<\/p>\n<ol start=\"23\">\n<li>\n<h3>IRS E-File goes Offline<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1879 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/23-1.jpg\" alt=\"IRS E-File\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW64735789 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW64735789 BCX0\">In February 2016, the Federal Agency suffered from a hardware failure. <\/span><span class=\"NormalTextRun SCXW64735789 BCX0\">The IRS announced that the hardware failure affected <\/span><span class=\"NormalTextRun SCXW64735789 BCX0\">numerous<\/span><span class=\"NormalTextRun SCXW64735789 BCX0\"> tax processing systems that went out of service, including the <\/span><span class=\"NormalTextRun SCXW64735789 BCX0\">modernized e-file system and another related system. <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW64735789 BCX0\">The majority of<\/span><span class=\"NormalTextRun SCXW64735789 BCX0\"> the folks trying to file taxes online could not complete the process. Later, the IRS made amendments and worked to restore regular operations to get back to <\/span><span class=\"NormalTextRun SCXW64735789 BCX0\">routine.<\/span><\/span><span class=\"EOP SCXW64735789 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p>Source: Newyork.cbslocal.com<\/p>\n<ol start=\"24\">\n<li>\n<h3>911 call outage<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1880 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/24-1.jpg\" alt=\"911 call outage\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW35979113 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW35979113 BCX0\">In April 2015, Emergency services <\/span><span class=\"NormalTextRun SCXW35979113 BCX0\">were stalled for six hours in seven US states. This affected 81 call centers, <\/span><span class=\"NormalTextRun SCXW35979113 BCX0\">literally speaking<\/span><span class=\"NormalTextRun SCXW35979113 BCX0\">. About<\/span><span class=\"NormalTextRun SCXW35979113 BCX0\"> 6,000 people made 911 calls and could not connect across the seven states. The nationwide outage was the third major outage in three years across telecom operators of the 911 call system. This raised worries amongst federal regulators about the vulnerability of the country\u2019s emergency response system.<\/span><\/span><\/p>\n<p>Source: Wsj.com<\/p>\n<ol start=\"25\">\n<li>\n<h3>New York Stock Exchange halts trading<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1881 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/25-1.jpg\" alt=\"New York Stock Exchange\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW22231737 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW22231737 BCX0\">In July 2015, <\/span><span class=\"NormalTextRun SCXW22231737 BCX0\">the New York Stock Exchange stopped trading due to an undisclosed \u2018internal technical issue.\u2019 All<\/span><span class=\"NormalTextRun SCXW22231737 BCX0\"> open orders were canceled, and the traders were alerted and informed that they would receive information later. While responding to the shutdown, NYSE announced no cyber breach within the system<\/span><span class=\"NormalTextRun SCXW22231737 BCX0\"> and <\/span><span class=\"NormalTextRun SCXW22231737 BCX0\">resumed operations after 4 hours.<\/span><\/span><\/p>\n<p>Source: Money.cnn.com<\/p>\n<ol start=\"26\">\n<li>\n<h3>UK government\u2019s online calculator glitch<\/h3>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1882 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/26-1.jpg\" alt=\"UK government\u2019s online calculator glitch\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW228312229 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW228312229 BCX0\">In December 2015, the UK government <\/span><span class=\"NormalTextRun SCXW228312229 BCX0\">discovered<\/span><span class=\"NormalTextRun SCXW228312229 BCX0\"> that its online calculator for estimating the spouse\u2019s financial worth <\/span><span class=\"NormalTextRun SCXW228312229 BCX0\">had a Form E fault. Calculations went wrong for thousands of divorced couples over the past <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW228312229 BCX0\">20 months<\/span><span class=\"NormalTextRun SCXW228312229 BCX0\">. Though the issue had<\/span><span class=\"NormalTextRun SCXW228312229 BCX0\"> been prevalent since April 2014, it was noticed only in December 2015. The damage caused is yet to be estimated.<\/span><\/span><\/p>\n<p>Source: Cio-asia.com<\/p>\n<h3><span style=\"color: #ff6600;\">Let\u2019s take a dip into some of the interesting software debacles of 2014<\/span><\/h3>\n<h3>27. Nissan&#8217;s recall<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1883 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/27-1.jpg\" alt=\"Nissan's recall\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW130697273 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW130697273 BCX0\">For over <\/span><span class=\"NormalTextRun SCXW130697273 BCX0\">two<\/span><span class=\"NormalTextRun SCXW130697273 BCX0\"> years, Nissan recalled over a million cars thanks to a software glitch in the airbag sensory detectors. Practically, the affected <\/span><span class=\"NormalTextRun SCXW130697273 BCX0\">vehicles<\/span><span class=\"NormalTextRun SCXW130697273 BCX0\"> could not assess whether an adult was seated in the car\u2019s passenger seat and <\/span><span class=\"NormalTextRun SCXW130697273 BCX0\">consequently<\/span><span class=\"NormalTextRun SCXW130697273 BCX0\"> would not inflate the airbags in case of a crisis.<\/span><\/span><\/p>\n<p>Source: Computerworlduk.com<\/p>\n<h3>28. Amazon 1p price glitch<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1884 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/28-1.jpg\" alt=\"Amazon 1p price glitch\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW51461683 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW51461683 BCX0\">One of the <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW51461683 BCX0\">most <\/span><span class=\"NormalTextRun SCXW51461683 BCX0\">known glitches in history is the Amazon 1p price glitch, where third-party sellers listed on Amazon saw their products being priced at 1p each. While the products were delivered, <\/span><span class=\"NormalTextRun SCXW51461683 BCX0\">numerous<\/span><span class=\"NormalTextRun SCXW51461683 BCX0\"> small-time retailers had to appeal to the customers to return the items.<\/span><\/span><\/p>\n<p>Source: Computerworlduk.com<\/p>\n<h3>29.Screwfix.com glitch<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1885 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/29-1.jpg\" alt=\"Amazon 1p price glitch\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW247760959 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW247760959 BCX0\">In January 2014, every item in the Screwfix catalog was priced at \u00a334.99, <\/span><span class=\"NormalTextRun SCXW247760959 BCX0\">including items costing almost \u00a31,599.99. After the news spread across Twitter, smart customers quickly collected goods worth thousands<\/span><span class=\"NormalTextRun SCXW247760959 BCX0\">. Eventually, the website had to close.<\/span><\/span><\/p>\n<p>Source: Telegraph.co.uk<\/p>\n<h3>30. Flipkart apologizes for Big Billion Day sale fiasco<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1886 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/30-1.jpg\" alt=\"Flipkart \" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW125459307 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125459307 BCX0\">In October 2014, Flipkart, an <\/span><span class=\"NormalTextRun SCXW125459307 BCX0\">India-based e-commerce giant, sent a note to its customers apologizing for the glitches during the Big Billion Day Sale. The site <\/span><span class=\"NormalTextRun SCXW125459307 BCX0\">encountered<\/span><span class=\"NormalTextRun SCXW125459307 BCX0\"> a heavy rush, which it <\/span><span class=\"NormalTextRun SCXW125459307 BCX0\">couldn\u2019t<\/span><span class=\"NormalTextRun SCXW125459307 BCX0\"> manage, resulting in order cancellations, delayed deliveries, and much more that was beyond their control<\/span><span class=\"NormalTextRun SCXW125459307 BCX0\">. While the sale helped the e-commerce giant garner a billion hits in a day, it was <\/span><span class=\"NormalTextRun SCXW125459307 BCX0\">undoubtedly<\/span><span class=\"NormalTextRun SCXW125459307 BCX0\"> a PR nightmare for the brand.<\/span><\/span><\/p>\n<p>Source: Livemint.com<\/p>\n<h3>31. CA Technologies paid RBS \u2018millions\u2019 for role in IT fiasco<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1887 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/31-1.jpg\" alt=\"CA Technologies\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW3619366 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW3619366 BCX0\">In October 2014, CA Technologies paid \u2018millions of pounds\u2019 to the Royal Bank of Scotland. This payment was a part of the settlement agreement with Royal Bank of Scotland\u2019s (RBS) IT outage in 2012. In 2012, a failed upgrade to CA7 batch processing software by RBS IT staff resulted in a system breakdown, affecting millions of customers. The customers were unable to access their accounts or <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW3619366 BCX0\">execute<\/span><span class=\"NormalTextRun SCXW3619366 BCX0\"> any payments.<\/span><\/span><\/p>\n<p>Source: Computerweekly.com<\/p>\n<h3>32. Chaos at UK airports<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1888 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/32-1.jpg\" alt=\"Chaos\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW266037534 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW266037534 BCX0\">On December 12, 2014, the UK\u2019s busiest airports got stranded due to a system glitch at Swanwick\u2019s main national air traffic control center. Planes were grounded, and passengers got delayed. The impact was enormous as the runways were closed at Heathrow, one of Europe\u2019s busiest airports. The transport secretary called this \u2018unacceptable<\/span><span class=\"NormalTextRun SCXW266037534 BCX0\">\u2019.<\/span><\/span><\/p>\n<p>Source: Theguardian.com<\/p>\n<h3>33. Toyota Prius recalled over software glitch<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1889 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/33-1.jpg\" alt=\"Toyota Prius\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW236148982 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW236148982 BCX0\">In February 2014, Toyota Motor recalled 1.9 million newest-generation Prius vehicles worldwide due to a programming error that caused the car\u2019s gas-electric hybrid systems to shut down. The <\/span><span class=\"NormalTextRun SCXW236148982 BCX0\">automaker mentioned the problems with the software settings on the latest Prius generation, which initially went <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW236148982 BCX0\">for<\/span><span class=\"NormalTextRun SCXW236148982 BCX0\"> sale in 2009 and could damage transistors in <\/span><span class=\"NormalTextRun SCXW236148982 BCX0\">hybrid systems. The identified problem could <\/span><span class=\"NormalTextRun SCXW236148982 BCX0\">be turning on the warning lights and triggering<\/span><span class=\"NormalTextRun SCXW236148982 BCX0\"> the vehicle to shut down the power in a fail-safe mode.<\/span><\/span><\/p>\n<p>Source: Nytimes.com<\/p>\n<h3>34.Heartbleed the Web<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1890 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/34-1.jpg\" alt=\"Heartbleed\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW190102751 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW190102751 BCX0\">In April 2014, the IT gang woke up to its worst nightmare: an emergency security advisory from the OpenSSL project warned about an open bug, \u2018Heartbleed<\/span><span class=\"NormalTextRun SCXW190102751 BCX0\">.\u2019<\/span><span class=\"NormalTextRun SCXW190102751 BCX0\"> The bug could pull a chunk of working memory from a server and run their current software. While there was an emergency patch, tens of millions of servers got exposed when the patch was installed. This left everyone and anyone running a server in crisis mode. This notorious bug exposed biggies like Yahoo, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW190102751 BCX0\">Imgur<\/span><span class=\"NormalTextRun SCXW190102751 BCX0\">, and <\/span><span class=\"NormalTextRun SCXW190102751 BCX0\">numerous<\/span><span class=\"NormalTextRun SCXW190102751 BCX0\"> others to Heartbleed.<\/span><\/span><\/p>\n<p>Source: Theverge.com<\/p>\n<h3>35. Apple pulls iOS 8 update<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1891 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/35-1.jpg\" alt=\"Apple pulls iOS 8\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW73244892 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW73244892 BCX0\">In September 2014, Apple faced an embarrassment after it had to pull out its new iOS software update only a few hours after its release. This was <\/span><span class=\"NormalTextRun SCXW73244892 BCX0\">a <\/span><span class=\"NormalTextRun SCXW73244892 BCX0\">post-complaint<\/span><span class=\"NormalTextRun SCXW73244892 BCX0\"> from iPhone users about calls getting blocked after the upgrade. The tech giant pulled out the update after a storm of complaints on Twitter and Apple user chatrooms. The update further <\/span><span class=\"NormalTextRun SCXW73244892 BCX0\">turned off<\/span><span class=\"NormalTextRun SCXW73244892 BCX0\"> the feature where people could unlock their phones with fingerprints.<\/span><\/span><span class=\"EOP SCXW73244892 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p>Source: Mirror.co.uk<\/p>\n<h3>36. iCloud hack<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1892 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/36-1.jpg\" alt=\"iCloud hack\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW177418065 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW177418065 BCX0\">In August 2014, almost 500 private pictures of celebrities were posted on social channels and sites like <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW177418065 BCX0\">Imgur<\/span><span class=\"NormalTextRun SCXW177418065 BCX0\"> and Reddit. The images were sourced through a breach of Apple\u2019s Cloud services suite iCloud. However, later, it was found that it could be due to a <\/span><\/span><a class=\"Hyperlink SCXW177418065 BCX0\" href=\"https:\/\/coforge.site\/cigniti\/blog\/detecting-software-security-issues-before-hackers-strike\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW177418065 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW177418065 BCX0\" data-ccp-charstyle=\"Hyperlink\">security issue<\/span><\/span><\/a><span class=\"TextRun SCXW177418065 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW177418065 BCX0\"> in the iCloud API that enabled <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW177418065 BCX0\">the access<\/span><span class=\"NormalTextRun SCXW177418065 BCX0\"> and innumerable attempts to try passwords. However, there have been recent reports of similar hacks into iCloud.<\/span><\/span><\/p>\n<p>Source: Dailymail.co.uk<\/p>\n<h3>37. Air India diverts Boeing 787 flight<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1893 size-full\" src=\"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/2016\/10\/37-1.jpg\" alt=\"Air India diverts Boeing 787 flight\" width=\"560\" height=\"362\" \/><\/p>\n<p><span class=\"TextRun SCXW178957366 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW178957366 BCX0\">During an emergency stunt in <\/span><span class=\"NormalTextRun SCXW178957366 BCX0\">February 2014, Air India diverted a Boeing 787 plane to Kuala Lumpur when the pilots noticed a software glitch while on a flight from Melbourne to New Delhi. The Engineers were flown down from Hong Kong to fix the glitch and worked with Air India to resolve it<\/span><span class=\"NormalTextRun SCXW178957366 BCX0\">. It has been reported that the 787 has been suffering such glitches, and Boeing was aware of it.<\/span><\/span><\/p>\n<p>Source: Reuters.com<\/p>\n<h2>Let&#8217;s make Software Error Free with Cigniti<\/h2>\n<p><span data-contrast=\"auto\">Cigniti Technologies has collaborated with the world\u2019s leading and innovative organizations\/brands across diverse industries. Globally, enterprises have trusted Cigniti\u2019s <\/span><a href=\"https:\/\/coforge.site\/cigniti\/blog\/5-reasons-go-independent-software-testing-service\/\"><span data-contrast=\"none\">independent software testing services<\/span><\/a><span data-contrast=\"auto\"> and expertise for over a decade. They have achieved speed to market, higher returns on investments (ROI), and enhanced quality deliveries in their overall QA initiatives. <\/span><a href=\"https:\/\/www.cigniti.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Connect<\/span><\/a><span data-contrast=\"auto\"> with our experts to bring speed and velocity to your QA practices with the best ideas in the testing space.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Application <\/span><a href=\"https:\/\/coforge.site\/cigniti\/blog\/software-application-testing-sucess-examples\/\"><span data-contrast=\"none\">and Software<\/span><\/a><span data-contrast=\"auto\"> failures dilute the brand\u2019s credibility, which has been built over the years. Together, let\u2019s work towards further strengthening your brand\u2019s positioning, integrity, and faith by overcoming software testing failures and ensuring Quality at speed.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Disaster is an understatement for any brand\/organization\/institution that has incurred losses due to an overtly minuscule but catastrophic software glitch. While technology and innovative applications have empowered brands, enterprises have recorded numerous disabling instances.\u00a0 Software disasters have the potential to cause widespread disruptions and highlight the importance of rigorous testing and quality control measures in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":12723,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[38],"tags":[756,760,1060,1082,4190,1223,1378,1390,1396,1560,1563,1565,1585,82,1724,1728,1730,1731],"ppma_author":[3736],"class_list":["post-2681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-testing","tag-2015-top-enterprise-application-disaster","tag-2016-top-software-application-failures","tag-enterprise-software-disasters","tag-facts-on-software-failures","tag-it-system-failure-examples","tag-list-of-software-testing-failures","tag-product-release-failures","tag-qa-experts","tag-qa-software-testing","tag-software-debacles","tag-software-implementation-failure","tag-software-security-flaws","tag-software-testing-quality-assurance-services","tag-software-testing-services","tag-top-enterprise-application-failures","tag-top-software-breach","tag-top-software-glitches","tag-top-software-testing-companies"],"authors":[{"term_id":3736,"user_id":2,"is_guest":0,"slug":"admin","display_name":"Cigniti Technologies","avatar_url":{"url":"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/120X120-1.png","url2x":"https:\/\/coforge.site\/cigniti\/blog\/wp-content\/uploads\/120X120-1.png"},"author_category":"","user_url":"http:\/\/www.cigniti.com\/","last_name":"Technologies","first_name":"Cigniti","job_title":"","description":"Cigniti is the world\u2019s leading AI &amp; IP-led Digital Assurance and Digital Engineering services company with offices in India, the USA, Canada, the UK, the UAE, Australia, South Africa, the Czech Republic, and Singapore. We help companies accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership."}],"_links":{"self":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts\/2681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/comments?post=2681"}],"version-history":[{"count":0,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/posts\/2681\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/media\/12723"}],"wp:attachment":[{"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/media?parent=2681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/categories?post=2681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/tags?post=2681"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/coforge.site\/cigniti\/blog\/wp-json\/wp\/v2\/ppma_author?post=2681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}